RECOMMENDED LITERATURE:
Kriisikommunikatsiooni käsiraamat. Ministry of Internal Affairs (2003).
Eikenberry, K. (2006) Communicating Decisions: Seven Things to Share Communication Skills Portal
Available: http://www.hodu.com/decisions.shtml
Reynolds, B. (2002) Crisis and Emergency Risk Communication. Centers for Disease Control and Prevention USA.
Available: http://www.orau.gov/cdcynergy/erc/CERC%20Course%20Materials/CERC_Book.pdf
Reynolds, B., & Seeger, M. W. (2005). Crisis and emergency risk communication as an integrative model. Journal of Health Communication, 10, 43-55.
Available: http://www.comm.riskcenter.umd.edu/spotlight/spring06.html
Sandman, P. (2005) Katrina: Hurricanes, Catastrophes, and Risk Communication. Available: http://psandman.com/col/katrina.htm
MANDATORY LITERATURE:
Kriisikommunikatsiooni käsiraamat. Swedish Crisis Management Agency/Rescue Board 2006 |
